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TeamViewer is a small program that allows you to share your screen securely. Once installed, it provides a secure, reliable connection, allowing me - with your permission - to see what you're seeing - so there's no struggling to describe it! Issues that might take days to troubleshoot can often be resolved in minutes. No wait, no travel, no bugs!
Don't be Remote!
How many times has a computer issue stopped you from completing what you were trying to do? The frustration is intense! And it's even worse when you are forced to leave a calm-sounding voicemail, or type a patiently-worded help request, then sit, drumming your fingers while you wait and wonder if anyone will respond... My Remote Support responds quickly. Phone, Text, WhatsApp, Instant Chat (Bottom-right corner). I even reply to emails, usually within the hour. Or ask me to call at a time that suits you.